Don't leave customers hangin when you are busy or out of the office. The auto-attendant feature directs callers when you can't. Whether you want to send a customer to voicemail,emergency instructions, or transfer the call, an Auto Attendant can help. Help your customers get and stay connected.
An auto attendants is a virtual receptionist allowing callers to enter extensions, departments, and access the dial by name directory. You can compare this to an Interactive Voice Response system (IVR), only you select options with your keypad versus using your voice. Configuration of an Auto Attendant is easy. Simply click the picture of the button you’d like to program and select features like: extensions, call queues or external numbers.